We're sorry your order didn't work out, so let us make things right. First, read through our Returns Policy, then get the ball rollin' on your online return. It is really that easy.
Items may be returned for a refund or exchange within 21 days after the date of purchase. Items must be in the original unused condition as shipped to the customer. Please include the name that was used when the order was placed. Refunds take up to 5-10 business days to show on your account. If you would like to exchange an item please note the size you would like.
All returns can be sent to the return address on your shipment.
Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs, unless the item has arrived damaged. All refunds will be for the price of the item purchased and tax (if applicable), but not the cost of shipping.
If the item arrives damaged or there is a mistake on our part (if you received the wrong item/color/size placed on your original order), you will be reimbursed for the purchase including shipping fees.
Shop It Out is not responsible for any lost or stolen packages once delivered.
If you have any other questions concerning your order feel free to contact us at firstname.lastname@example.org